Policy updates regarding COVID-19
We're sure you're excited to get back in the gym, but understand that you might have some concerns. In an effort to keep your child happy, healthy, and safe, here are our policies as they relate to COVID-19:
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Arrive at our entrance on 5th Street and 50th Avenue five minutes before your child's class.
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Before entering the facility, our staff will perform a temperature check of each child. Remain on the line with your child until they've completed their health screening.
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Our lobby is closed to all parents and visitors (with the exception of those in our Grownup & Me and Baby Bobcats classes) in an effort to limit the amount of foot traffic entering the building. Once your child has completed their health screening, goodbye hugs and special handshakes will happen at the foot of the ramp before they enter our facility. Viewing of the gym is easily accessible from our windows on 50th Avenue.
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Students should arrive in their gymnastics clothing, ready for class. Coaches will be in the lobby ready to greet each child and bring them in the gym.
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After class, coaches will dismiss their class at our entrance on 5th Street and 50th Avenue.
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All billing and administrative items (i.e., class transfers, makeups, etc) will be done via phone or email. Feel free to call (718-392-5437) or email (info@industrygymnastics.com) the front desk for assistance.
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Only one vaccinated adult may enter the facility with the registered child. Siblings are not permitted to enter the facility and wait in the lobby during class.
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All children under the age of 5 (over the age of 2), and the adult attending, are required to wear masks into the facility and during practice. Choose a well-fitting mask that completely covers the nose and mouth. Neck gaiters, mesh masks, or masks with valves are not permitted. If you or your child arrives to class with an unapproved mask, we will provide you with a replacement disposable medical mask. There is no exception to this rule.
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Proof of vaccination is required for anyone over the age of 5 entering our facility.
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Strollers and scooters are not permitted into the facility. You are welcome to leave them outside of our facility, but we are not responsible if they are lost or stolen, so we recommend bringing a stroller lock.
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Each child will receives 2 makeups per session. All makeups must be scheduled at least 24 hours in advance through the front desk by emailing info@industrygymnastics.com. We make every effort to accommodate makeups; however, makeups are not guaranteed as we must find a suitable class that has space available. We cannot over-enroll a class for a makeup.
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While we understand that coming on a different day/time may not work for your schedule, we do not offer credits, refunds, or prorated tuition if you're unable to find a suitable class to attend for a makeup.
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As there is a high demand for makeup classes, cancellations and rescheduling of makeup classes must be made 24 hours or more in advance of the scheduled makeup. Failure to do so will result in a loss of your makeup.
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Makeups must be completed within the session that the child is registered for. Any unused makeups are forfeit at the end of the session and may not be exchanged for credit or refunds.
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Makeups can not be scheduled the first or last week of the session.
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If your child is showing any sign of illness we ask that they not attend class. Help us to keep our kids and staff safe by staying home and taking advantage of our unlimited make-up policy.
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Proof of vaccination is required for anyone over the age of 5 entering our facility. Our staff remains full vaccinated (3 doses).
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Masks are required for children under the age of 5 (over the age of 2) and for adults participating in our Grownup & Me and Baby Bobcats classes.
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Masks are optional for children over the age of 5.