Policy updates regarding COVID-19

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We're sure you're just as excited as we are to get back in the gym, but understand that you might have some concerns. In an effort to keep your child happy, healthy, and safe, here are some new guidelines we’ve put in place (and we promise they won't be as confusing as your hybrid learning schedules). 

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• Arrive at our entrance on 5th Street and 50th Avenue five minutes before your child's class. Help us maintain physical distancing by lining up on a paw print when you arrive.

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• Before entering the facility, our staff will perform a quick health screening of each child to check for symptoms of COVID-19. Remain on the line with your child until they've completed their health screening.

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• Our lobby is closed to all parents and visitors (with the exception of those in our Grownup & Me classes) in an effort to limit the amount of foot traffic entering the building. Once your child has completed their health screening, goodbye hugs and special handshakes will happen at the foot of the ramp before they enter our facility. Viewing of the gym is easily accessible from our windows on 50th Avenue.

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• Students should arrive in their gymnastics clothing, ready for class. Coaches will be in the lobby ready to greet each child and bring them in the gym.

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• After class, coaches will dismiss their class at our entrance on 5th Street and 50th Avenue. 

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• All billing and administrative items (i.e., class transfers, makeups, etc) will be done via phone or email. Feel free to call (718-392-5437) or email (info@industrygymnastics.com) the front desk for assistance.

• In order to comply with our COVID capacity restrictions, only one adult may enter the facility with the registered child. Siblings are not permitted to enter the facility and wait in the lobby during class.

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• All children over the age of 2, and the adult attending, are required to wear masks into the facility and during practice.  Choose a well-fitting mask that completely covers the nose and mouth. Neck gaiters, mesh masks, or masks with valves are not permitted. If you or your child arrives to class with an unapproved mask, we will provide you with a replacement disposable medical mask. There is no exception to this rule.​

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• Strollers and scooters are not permitted into the facility. You are welcome to leave them outside of our facility, but we are not responsible if they are lost or stolen, so we recommend bringing a stroller lock.

• Beginning Fall 2021, each child will receive 2 makeups per session. All makeups must be scheduled at least 24 hours in advance through the front desk by emailing info@industrygymnastics.com. We make every effort to accommodate makeups; however, makeups are not guaranteed as we must find a suitable class that has space available. We cannot over-enroll a class for a makeup.

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• While we understand that coming on a different day/time may not work for your schedule, we do not offer credits, refunds, or prorated tuition if you're unable to find a suitable class to attend for a makeup.

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• As there is a high demand for makeup classes, cancellations and rescheduling of makeup classes must be made 24 hours or more in advance of the scheduled makeup. Failure to do so will result in a loss of your makeup.

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• Makeups must be completed within the session that the child is registered for. Any unused makeups are forfeit at the end of the session and may not be exchanged for credit or refunds.

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• Makeups can not be scheduled the first or last week of the session.

• If your child is showing any sign of illness we ask that they not attend class. Help us to keep our kids and staff safe by staying home and taking advantage of our unlimited make-up policy.

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• Prior to attending class, all students will undergo a health screening and temperature check. If a student has an elevated temperature, or any symptoms of illness, they will not be able to attend class. They may return the following week with a doctor's note stating that they are fit to return to class. We're happy to reschedule any missed classes as part of our unlimited makeup policy.

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• All children over the age of 2 are required to wear masks into the facility and during practice. Choose a well-fitting mask that completely covers the nose and mouth. Neck gaiters, mesh masks, or masks with valves are not permitted. If your child arrives to class with an unapproved mask, we will replace it with a disposable medical mask.

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• We will continue to maintain physical distancing.

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• Students will sanitize their hands upon entering the facility and between rotations.

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• In addition to nightly cleaning from our cleaning crew, our staff will clean and disinfect all high-touch surfaces throughout the day with an EPA registered disinfectant.

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• Weather permitting, windows will be kept open for increased air flow. Our HVAC filter has been updated to accommodate days when our windows must be closed.