Policy Updates | Industry Gymnastics

General Policies

Drop-off and Pickup (for session based classes, clinics, private lessons, and camps):

Arrive at our entrance on 5th Street and 50th Avenue five minutes before your child's class.

Before entering the facility, our staff will perform a temperature check of each child. Remain on the line with your child until this is completed.

Lobby policy for adults:
- Monday through Friday mornings for our 9am, 10am, and 11am classes: One vaccinated adult may enter the facility with each child. If you're here for our Grownup and Child classes, that adult will enter the gym with their child for their class. If you're here for our 3yo classes, that adult may enter the lobby to help their child while they wait for their class and during dismissal. You do not need to remain in the lobby while they're in class.
- Monday through Friday afternoon classes and all Saturday classes: During these times, due to the number of children in the facility for classes, our lobby is closed to all parents and visitors in an effort to limit the amount of foot traffic entering the building. Once your child has completed their temperature check, goodbye hugs and special handshakes will happen at the foot of the ramp before they enter our facility. Viewing of the gym is easily accessible from our windows on 50th Avenue.

Children over 15 minutes late to class will not be permitted to attend class on that day. You're welcome to schedule a makeup for this missed class.

Strollers and scooters are not permitted into the facility. You are welcome to leave them outside of our facility, but we are not responsible if they are lost or stolen, so we recommend bringing a lock.

Students should arrive in their gymnastics clothing, ready for class. For those being dropped off, coaches will be in the lobby ready to greet each child. Dress your child in layers and shoes that are easy to put on and take off.

After class, coaches will dismiss their class at our entrance on 5th Street and 50th Avenue.

Grownup & Me Classes:

Before entering the facility, our staff will perform a temperature check and check the vaccination card of the adults entering the facility. Only one vaccinated adult may enter the facility with the registered child.

These classes are highly interactive and we rely on participating adults to help safely assist their child throughout the class. Come ready and willing to participate! Phone calls and texting are prohibited in the gym during class.

Older siblings should not be brought to class and they will not be permitted to wait in our lobby. Younger siblings that are able to be worn in a carrier may be brought to class. They must remain in their carrier for the duration of the class.

If you have twins, two adults must be present in order to participate in the class.

Strollers and scooters are not permitted into the facility. You are welcome to leave them outside of our facility, but we are not responsible if they are lost or stolen, so we recommend bringing a lock.

Makeup Policies (for session based classes):

Each child will receive 2 makeups per session. All makeups must be scheduled at least 24 hours in advance through the front desk by emailing info@industrygymnastics.com. We make every effort to accommodate makeups; however, makeups are not guaranteed as we must find a suitable class that has space available. We cannot over-enroll a class for a makeup.

While we understand that coming on a different day/time may not work for your schedule, we do not offer credits, refunds, or prorated tuition if you're unable to find a suitable class to attend for a makeup. Makeups do not rollover to the following session. Any unused makeups are forfeit at the end of the session and cannot be exchanged for credit or refunds.

Due to the high demand for makeups, cancellations and rescheduling of makeup classes must be made 24 hours or more in advance of the scheduled makeup. Failure to do so will result in a loss of your makeup.

Withdrawal Policies:

Session based classes (Cubs, Tigers, Jaguars, and Panthers):
- New Families (this is your first session with us): If your child doesn't love their class, reach out to us after their 1st class, but before their 2nd class, to receive a full refund (less the processing fee). If you withdraw after the second class, we provide you with an in-house credit, minus the number of classes that your child attended.
- Returning Families (you've taken classes with us in the past): Withdrawals must be made 1 week before classes begin in order to receive a full refund (less the processing fee). Withdrawals made after that time will receive an in-house credit, minus the number of classes that your child attended.

Camps (Mid-winter break, spring break, and summer): Cancellations must be made 1 week prior to your child's camp start date in order to receive a full refund (less the processing fee).

Drop-in classes (Baby Bobcats, clinics, adult open gym, private lessons, sensory friendly classes, gender expansive classes): Cancellations must be made 24 hours in advance in order to receive a full refund.

Health Policies:

If your child is showing any sign of illness we ask that they not attend class. Help us to keep our kids and staff safe by staying home and taking advantage of our make-up policy.

Proof of full COVID vaccination (2 doses) is required for anyone over the age of 5 entering our facility. COVID vaccination is strongly recommended, but not required for children under the age of 5. Our staff remains full vaccinated

If your child turns 5 in the middle of your registered session, you have 10 days to submit proof of their 1st COVID vaccination dose. If we do not receive proof of their 1st dose in that time, they are not permitted to attend class until proof is submitted. Proof of their 2nd dose must be submitted no later than 30 days after their 1st dose. If we do not receive proof of their 2nd dose in that time, they are not permitted to attend class until proof is submitted.